Pega
Microsoft Solutions Partner
SAP Partner
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Intelligent Automation (RPA + AI)

Optimize your business processes, ensure seamless integration,
and maximize efficiency.

RPA + AI Solutions: Boost Workforce Productivity

RPA (Robotic Process Automation) + Artificial Intelligence (AI) seamlessly integrates AI and automation to streamline and automate repetitive, rule-based tasks, increasing efficiency and reducing errors. We have vast experience developing and implementing diverse RPA & AI solutions to automate tasks and reduce processing times. Our services are tailored to meet diverse business-specific requirements, consistently improving the effectiveness of our clients’ business operations.

Our Expertise: Improving Productivity and Profitability

We assist you in optimizing your business performance through the following services:

Automation or Integration?

Automation or Integration?

Low-code platform automation enables quick, flexible system connectivity without the need for lengthy integration efforts. This capability is an excellent way to deliver business benefits in a short period of time when an IT environment is in flux.

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Empower Citizen Analysts

Empower Citizen Analysts

Citizen analysts are a new class of business users. According to Dataversity, Citizen analysts are neither data scientists, professional analysts, nor IT staff. Citizen analysts are business and knowledge workers who hold varied positions within a business organization and use data from multiple systems for decision support within their roles or responsibilities. Charter Global empowers your business and knowledge workers with low-code tools to combine data from multiple systems into cogent dashboards to accelerate decision-making.

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Internet-of-Things (IoT)

Internet-of-Things (IoT)

IoT connects devices of all types to enable data collection, monitoring and remote control. These data can be compiled to provide a holistic view of operations, improving access and the ability for a company to act on it. Charter Global works collaboratively with your team and technology partners to build IoT into your business model. We provide skilled resources and expertise to build your strategy, implement, and deliver your IoT solution with optimal performance.

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RPA & BPA

We incorporate Artificial Intelligence (AI), Machine Learning(ML), Business Process Automation (BPA), and Robotic Process Automation (RPA) to automate complex business processes while driving efficiency and agility.

Robotic Process Automation (RPA)
Robotic Process Automation (RPA)
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Robotic Process Automation (RPA)
  • Enhanced Productivity: Automate routine tasks to free up your workforce for strategic initiatives.
  • Cost Optimization: Streamline operations and minimize errors, leading to significant cost savings.
  • Accelerated Time-to-Value: Speed up business processes and deliver faster results, improving customer satisfaction.
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Business Process Automation (BPA)
Business Process Automation (BPA)
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Business Process Automation (BPA)
  • Enhanced Business Insights: Gain deeper understanding of business processes and identify areas for improvement.
  • Optimized Decision Making: Make data-driven decisions based on accurate and timely information.
  • Improved Operational Efficiency: Streamline processes, reduce waste, and increase overall productivity.
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Robotic Process Automation (RPA)
Robotic Process Automation (RPA)
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Robotic Process Automation (RPA)
  • Enhanced Productivity: Automate routine tasks to free up your workforce for strategic initiatives.
  • Cost Optimization: Streamline operations and minimize errors, leading to significant cost savings.
  • Accelerated Time-to-Value: Speed up business processes and deliver faster results, improving customer satisfaction.
Learn More  
Business Process Automation (BPA)
Business Process Automation (BPA)
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Business Process Automation (BPA)
  • Enhanced Business Insights: Gain deeper understanding of business processes and identify areas for improvement.
  • Optimized Decision Making: Make data-driven decisions based on accurate and timely information.
  • Improved Operational Efficiency: Streamline processes, reduce waste, and increase overall productivity.
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Business Benefits of combining RPA & AI

Productive and Engaged Workforce

Productive and Engaged Workforce

Harnessing AI technology leads to a more productive and engaged workforce. By automating mundane tasks, AI allows employees to focus on personalized, strategic, and creative pursuits, thereby boosting job satisfaction and overall productivity. This automation not only improves employee efficiency but also reduces errors, optimizes data management, and generates cost savings. Additionally, AI streamlines security measures and ensures regulatory compliance, further enhancing operational effectiveness.

Reduced Costs

Reduced Costs

AI offers significant cost-saving opportunities, particularly through predictive maintenance. By analyzing vast datasets from machine sensors, AI platforms can predict potential equipment breakdowns, enabling proactive maintenance to prevent costly disruptions. Furthermore, automation of repetitive tasks results in decreased operational and labor costs. This reduction stems from improved efficiency, reduced errors and waste, optimized resource allocation, streamlined processes, and enhanced scalability and flexibility.

Improved Customer Experiences

Improved Customer Experiences

AI empowers businesses to deliver superior customer experiences by enabling quick and effective service. Through personalized interactions based on customer demographics, behavior, and preferences, businesses can tailor their offerings to individual needs, leading to improved outcomes. By automating customer service tasks, AI increases staff efficiency, reduces operational expenses, shortens response and resolution times, and ultimately boosts customer satisfaction. Additionally, AI-driven data analysis enables businesses to refine marketing strategies and deliver more relevant messaging, further enhancing the overall customer experience.

Why do Companies Invest in RPA?

RPA continues to meet and exceed expectations across multiple dimensions including:

92%
Improved Compliance
90%
Improved Quality
86%
Improved Productivity
59%
Cost Reduction

Automation Use Cases

Intelligent Document Processing
Automate data extraction from documents, validating against existing records and extending into other document workflows.
Customer Service Automation
Implement AI-enabled chatbots and virtual assistants to handle routine customer inquiries, provide quick responses and escalate complex issues to human agents.
Data Entry and Migration
Automate data entry tasks such as updating customer records, migrating data between systems and populating forms, saving time and reducing errors associated with manual data entry.
Financial Reporting
Gather financial data from various sources, perform calculations, generate reports and distribute to stakeholders, streamlining the financial reporting process and ensuring accuracy and compliance.
Employee Onboarding & Offboarding
Automate onboarding and offboarding processes for employees, including provisioning accounts, assigning access permissions and generating documentation, improving efficiency and ensuring compliance with company policies.
Supply Chain Management
Implement automation to track inventory levels, manage orders, optimize shipping routes and coordinate with suppliers, reducing delays and errors in the supply chain and improving overall efficiency.
Compliance Monitoring
Implement automated monitoring systems to track regulatory changes, assess compliance risks and generate alerts for potential violations, helping organizations maintain compliance with industry regulations and standards.
HR Processes
Automate repetitive HR tasks such as scheduling interviews, processing leave requests, managing performance evaluations and updating employee records, freeing up HR professionals to focus on strategic initiatives and employee engagement.

Why Charter Global?

We are committed to providing the following benefits through our intelligent automation services:

  • Access to Experts: Our team brings extensive expertise and knowledge in RPA and AI integration, providing essential solutions tailored to your business needs.
  • Efficient Interoperability: We leverage cutting-edge RPA + AI platforms to deliver organized and rapid business operation solutions, ensuring seamless coordination.
  • Timely Process Execution: We schedule business process automation to minimize unnecessary time consumption and reduce human interventions.
  • Output Improvement: We assist you in meeting customer needs to deliver exceptional services.
  • Scalability: We leverage RPA + AI to help scale resources, up or down, to support business requirements.
Why Charter Global?

Technology

Our RPA +AI expertise includes these well-known partner platforms.

Success Stories

Insights

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    Charter Global

    At Charter Global, we maximize the potential of your IT investment.

    Pega
    Microsoft solutions Partner
    SAP Partner