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Microsoft Dynamics 365

Your (Microsoft Gold) Partner in Dynamics 365 Success

Leverage the Power of Data-Driven Insights and Operational Excellence

Staying ahead in today’s hyper competitive times requires more than just hard work. It demands a deep understanding of your customers, efficient operations, and the ability to make informed decisions quickly. That’s where Charter Global’s Microsoft Dynamics 365 services come in.

Charter Global offers a comprehensive suite of Microsoft Dynamics 365 services, including core applications like Finance, Supply Chain Management, Sales, Customer Service, and Marketing. We also specialize in industry-specific solutions like Project Operations, Field Service, Commerce, and Human Resources. To enhance these offerings, we leverage the power of AI-driven insights through tools like Sales Insights, Customer Insights, Customer Service Insights, Product Insights, and Fraud Protection. Additionally, our expertise extends to the Power Platform, integrating Power BI, Power Apps, Power Automate, and Power Virtual Agents to create robust and tailored solutions for our clients.

Whether you’re looking to implement Dynamics 365 for the first time or optimize an existing deployment, Charter Global is your trusted partner. Let us help you realize the full potential of your business.

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Dynamics 365 Sales

We help you close deals faster and build stronger relationships with customers by leveraging AI insights to prioritize leads, personalize interactions, and streamline tasks. Manage accounts, nurture leads, and create sales materials – all within Dynamics 365 Sales.

Dynamics 365 Marketing

Target the right audience, automate campaigns, and measure success with laser focus. Our Dynamics 365 services leverage AI in Customer Insights to target ideal customers with lead scoring and personalize campaigns for maximum engagement.

Dynamics 365 Customer Service

Charter Global equips agents with a unified customer view and leverages AI to predict needs & suggest solutions. This empowers proactive resolutions & faster case handling, boosting customer satisfaction & loyalty.

Dynamics 365 Field Service

Our experts help you revolutionize service with real-time visibility. We empower your customers with a Microsoft Power Apps portal for instant appointment details. Our cutting-edge services, powered by AI, IoT, and mixed reality, optimize technician schedules, ensuring they have the right parts on hand, and streamline invoicing.

Dynamics 365 Customer Insights

We help create engaging experiences by uniting customer data with real-time journeys and Copilot in Customer Insights by unifying transactional, demographic, and behavioral data with AI-powered identity management for a holistic view of customers, which helps with personalized marketing campaigns, targeted sales outreach, and exceptional customer service.

Dynamics 365 Manufacturing

Streamline production automation and digital processes, accelerating product launches with Dynamics 365. Leverage AI-powered guidance for discrete, lean, and process manufacturing, ensuring seamless workforce-machine collaboration for increased efficiency with faster modeling, costing, and product releases.

Dynamics 365 Finance

Drive business agility and growth with embedded analytics, financial reporting, AI-driven insights and ensure regulatory compliance. Streamline everything from accounts payable and receivable to financial reporting, empowering you to make strategic decisions with confidence.

Dynamics 365 Human Resources

Automate onboarding, streamline payroll, and leverage data to make informed talent decisions, translating to a more efficient HR team, happier employees, and a stronger employer brand.

Dynamics 365 Operations

Charter Global maximizes your project wins with Dynamics 365. Get faster deals with AI-powered precision in quoting, forecasting, and estimation. Plus, our experts ensure optimal resource allocation by matching the perfect team to each project, shortening your deal cycle and driving success.

Dynamics 365 Supply Chain

Gain real-time visibility into inventory levels, optimize logistics, and ensure on-time deliveries. AI-powered insights help predict demand fluctuations and optimize procurement, minimizing stockouts and maximizing supply chain efficiency.

Optimizing Data Migration to Dynamics Sales
Data Migration Doesn't Have To Be Daunting!

Our comprehensive guide offers expert insights, proven strategies, and best practices to ensure a seamless transition. Download your copy today!

Optimizing Data Migration to Dynamics Sales
Optimizing Data Migration to Dynamics Sales

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    Our Expertise

    Charter Global offers a comprehensive range of services to help you maximize the value of your Microsoft Dynamics 365 investment. Our expertise spans the entire lifecycle of your Dynamics 365 journey, from implementation and customization to ongoing support and optimization. Our key service areas include:

    Implementation and Deployment
    Implementation and Deployment
    Successful implementation of Dynamics 365 modules tailored to your specific business needs.
    Customization and Integration
    Customization and Integration
    Extending Dynamics 365 to align with unique business processes and integrate with existing systems.
    Data Migration and Cleansing
    Data Migration and Cleansing
    Accurate and efficient transfer of data to Dynamics 365, ensuring data quality and integrity.
    Upgrade and Migration
    Upgrade and Migration
    Smooth transitions to newer versions of Dynamics 365 or migrating from legacy systems.
    Business Process Optimization
    Business Process Optimization
    Streamlining workflows and improving efficiency through Dynamics 365.
    Training and User Adoption
    Training and User Adoption
    Empowering your team with the knowledge and skills to effectively utilize Dynamics 365.
    Support and Maintenance
    Support and Maintenance
    Proactive monitoring, troubleshooting, and ongoing support to maximize system uptime and performance.
    Managed Services
    Managed Services
    Comprehensive managed services to handle day-to-day operations and IT support.
    Power Platform Development
    Power Platform Development
    Leveraging Power BI, Power Apps, Power Automate, & Power Virtual Agents to create custom solutions & enhance Dynamics 365.
    AI and Advanced Analytics
    AI and Advanced Analytics
    Harnessing AI and advanced analytics to drive data-driven decisions and improve business performance.

    Outpace the competition with

    chart

    60%

    Faster Sales Data Reporting

    money

    $1.5M

    Saved Through Optimized Supply Chain

    growth

    55%

    More Productive Finance Team

    The Business Benefits

    Microsoft Dynamics 365 offers a wide range of benefits for businesses across various industries. Here are some key advantages:

    Improved Customer Relationship Management
    • Enhanced customer engagement: Deeper understanding of customer needs and preferences.
    • Increased customer satisfaction: Personalized interactions and efficient service delivery.
    • Improved sales performance: Optimized sales pipelines, accurate forecasting, and increased revenue.
    Enhanced Operational Efficiency
    • Streamlined processes: Automation of repetitive tasks and improved workflow.
    • Increased productivity: Efficient resource allocation and improved collaboration.
    • Better decision making: Real-time data and analytics for informed choices.
    Data-Driven Insights
    • Predictive analytics: Forecasting trends and identifying opportunities.
    • Better business intelligence: Deeper understanding of business performance.
    • Improved decision making: Data-driven insights for strategic planning.
    Scalability and Flexibility
    • Adaptability to business growth: Scalable platform to accommodate changing needs.
    • Customization options: Tailored solutions to fit specific business requirements.
    • Integration capabilities: Seamless integration with existing systems.
    Cost Reduction
    • Optimized operations: Reduced manual tasks and improved efficiency.
    • Improved resource utilization: Maximizing the use of assets and personnel.
    • Reduced operational costs: Streamlined processes and improved cost management.

    Why Charter Global?

    Charter Global is your trusted technology partner for optimizing business operations through Microsoft Dynamics 365. With a proven track record of successful implementations for Fortune 1000 companies and deep expertise in Microsoft Dynamics 365, we help organizations achieve operational excellence and drive growth. Here’s why you should partner with us.

    • Deep Expertise: Our team of certified consultants specializing in Microsoft technologies brings over 25 years of experience to the table. With in-depth knowledge of Microsoft 365, we stay ahead of the curve to maximize its benefits for your business.
    • Direct Access to Microsoft Resources: As a trusted Microsoft Gold Partner, we enjoy privileged access to their latest resources, training, and support. This unique advantage enables us to provide you with cutting-edge solutions tailored to your specific needs.
    • Advanced Data-Driven Decision Making: We excel in leveraging advanced analytics to uncover actionable insights and optimize business performance.
    • Accelerated Growth: Enjoy improved sales and marketing effectiveness, optimized resource allocation, and faster time-to-market.
    • Reduced Costs: Optimized operations, reduced manual tasks, and improved resource utilization lead to cost savings.
    • Risk Mitigation: Reduced risk of data loss, system downtime, and compliance issues through robust support and maintenance.
    • Faster ROI: Expect rapid implementation and time-to-value from your Dynamics 365 investment.
    Why Charter Global?

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      At Charter Global, we maximize the potential of your IT investment.

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