The client provides customer loyalty marketing and customer retention program development for multiple industries including financial services.
Without a major overhaul of their systems, the client was unable to follow industry best practices. They lacked the necessary expertise and staffing resources to complete the task successfully.
Charter Global brought in a team of experienced .Net, Java, and SQL server developers and an IT administrator to solve the client’s complex, multifaceted challenges. Custom migration scripts and product features were developed, along with unique wrapper applications that would translate the client’s outdated business models to more current models without requiring code changes.
Charter Global provided staff augmentation, technology expertise, and offshore resources to help the client meet its project goals. The updated technology and products were created on time, with little to no downtime, allowing the client to improve operational efficiency, connect more effectively with its customers, and ensure an optimal customer experience.