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Application Support and Maintenance Services

Reliable applications for outstanding business outcomes.

Expert Application Management: Ensuring Optimal Performance and Security 24x7

Charter Global offers comprehensive application support and maintenance services to ensure the optimal performance, reliability, and security of your critical business applications. Our experienced team offers proactive monitoring, troubleshooting, optimization, and data protection solutions tailored to your specific needs. We leverage cutting-edge technologies and industry best practices to minimize downtime and deliver exceptional results. Focus on your core business objectives while we take care of all your application needs.

Compared to reactive application maintenance services, the preventive approach costs 15–20% less in the long run and ensures 10–15% increase in the software uptime while minimizing the possibility of security threats caused by outages.

Our Expertise

Proactive Monitoring
Proactive Monitoring
Real-time monitoring of application health, performance, and security metrics using advanced tools and techniques to detect anomalies and potential issues early on.
Troubleshooting and Support
Troubleshooting and Support
Rapid response times and expert troubleshooting to resolve application-related problems efficiently, minimizing downtime and ensuring business continuity.
Performance Optimization
Performance Optimization
Continuous performance tuning and bottleneck identification to optimize application speed and responsiveness, enhancing user experience and overall efficiency.
Patch Management and Updates
Patch Management and Updates
Automated patch management and scheduled updates to ensure applications are always up-to-date with the latest security patches and features, mitigating risks and vulnerabilities.
Data Backup and Recovery
Data Backup and Recovery
Robust data backup strategies and disaster recovery plans to protect your valuable data from loss or corruption, ensuring business continuity in the event of unforeseen incidents.
Application Migration and Upgrades
Application Migration and Upgrades
Seamless migration and upgrade processes to transition applications to new platforms or versions, minimizing disruptions and ensuring compatibility with evolving technologies.
Customization and Integration
Customization and Integration
Tailored application modifications and seamless integrations with other systems to meet your specific business requirements and enhance workflow efficiency.
Security and Compliance
Security and Compliance
Adherence to industry best practices and regulatory compliance to protect your data from unauthorized access, breaches, and data loss, ensuring compliance with relevant standards and regulations.
The average cost of downtime is $5,600 per minute, according to a study by Gartner.

The Business Benefits

Partnering with Charter Global offers a wide range of business benefits, including

Increased Uptime and Reliability
Charter Global's proactive monitoring and rapid response to issues ensure minimal downtime, maximizing productivity and reducing business disruptions.
Improved Performance
Our performance optimization services enhance application speed and responsiveness, improving user experience and overall efficiency.
Enhanced Security
Our security measures and compliance adherence protect your sensitive data from unauthorized access, breaches, and data loss.
Cost Savings and Risk Mitigation
Charter Global's efficient and proactive approach helps reduce operational costs while mitigating risks and vulnerabilities, protecting your business from potential financial losses and reputational damage.
Focus on Core Business
By entrusting your application support and maintenance to us, you can free up your internal resources to focus on core business activities.
Scalability and Flexibility
Our solutions are designed to scale with your business needs, ensuring that your applications can support growth and evolving requirements seamlessly.
In 2024, the average cost of a data breach is $4.88 million, a 10% increase from the previous year. The average time to identify a data breach is 169 days, and the average time to contain it is 58 days.

Why Charter Global?

At Charter Global, we’re more than just a business intelligence and analytics provider; we’re your strategic partner in leveraging the true potential of your data. Here’s why choosing us sets you apart:

  • Expert-Driven Insights: Our team of Microsoft Gold Certified professionals brings deep industry knowledge and proven expertise to every project. We don’t just deliver data, we translate it into actionable insights that drive real results.
  • Tailored Solutions, Measurable Success: One-size-fits-all approaches just don’t work today. We work closely with you to understand your unique business objectives and craft customized solutions that deliver measurable improvements in efficiency, profitability, and customer satisfaction.
  • Cutting-Edge Technology, Future-Proofed Solutions: We leverage the latest Microsoft technologies and industry best practices to provide you with a robust and scalable business intelligence infrastructure. This ensures your data solutions are future-proofed and adapt to your evolving needs.
  • Data Security You Can Trust: We prioritize data security and adhere to the strictest confidentiality standards. Your data is your most valuable asset, and we treat it with the utmost care.
  • Proven Track Record: Our success stories speak for themselves. We’ve helped numerous organizations across various industries achieve their business goals through data-driven insights.
  • Ongoing Support and Maintenance: Our commitment to you doesn’t end after implementation. We provide ongoing support, maintenance, and updates to ensure your data solutions continue to deliver value over time.
Why Charter Global?

Success Stories

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    Charter Global

    At Charter Global, we maximize the potential of your IT investment.

    Pega Partner
    Microsoft solutions Partner
    SAP Partner