IT Managed Services | Charter Global

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Get expert IT support to keep your business running smoothly.

Transform your IT Operations with Managed Services and Support

Experience expert, efficient, secure, and reliable cloud infrastructure managed services.

At Charter Global, we offer expert strategy advisory services and support to clients seeking Information technology managed services. Our comprehensive approach involves evaluating your organization’s IT requirements, crafting effective plans, and executing solutions that enhance your technology operations.

Our Expertise

Assessment and Planning

Our team of experts will conduct a comprehensive evaluation of the client's existing IT infrastructure, processes, and objectives. After identifying areas of improvement, potential risks, and future technological needs, we will craft a customized strategic roadmap that aligns with your business objectives.

Managed IT Infrastructure

Let us assist your organization in the seamless management of the IT infrastructure 24/7. Our service portfolio includes managing servers, networks, storage systems, and other critical components. Our top priority is to provide a secure, stable, and scalable infrastructure that perfectly aligns with your organization's needs.

Digital Workspace

Experience a secure, efficient digital workspace with our managed services. We handle virtual desktop provisioning, app deployment, performance monitoring, and issue resolution—boosting productivity, enabling remote work, and streamlining IT operations.

Service Desk Support

We will assist with setting up and managing service desks to handle user inquiries, incident management, and problem resolution. Our team specializes in creating efficient processes and workflows and utilizing cutting-edge tools to streamline support and ensure swift response times.

Cloud Services

Our team of experts will help clients assess cloud readiness, select the right cloud providers, and migrate applications and data to the cloud. We will also provide ongoing monitoring, management, and optimization of cloud resources.

Cloud Application Managed Services

Maximize your cloud potential with our end-to-end managed services. We streamline operations, enhance security, and optimize performance—helping you harness the full benefits of cloud technology while reducing complexity.

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Why Charter Global?

Expertise and Experience
Reduced costs and risk
Predictable pricing
Tailored solutions
Proactive approach
Security and Compliance
Scalability and Flexibility
Cost efficiency

Why Charter Global?

Success Stories

Accelerating Innovation in Assisted Living — MVP Delivered in 90 Days

A pioneering SaaS company redefining assisted living through technology, Assistly partnered with us to elevate platform scalability, enhance user experience,…

Transforming Sales Productivity with Dynamics CRM and Microsoft Copilot

A growing enterprise focused on digital transformation and technology solutions with a wide range of service offerings and a diverse…

Powering Proactive Healthcare: Automating EMR System Readiness

The client is a renowned U.S. based healthcare provider focused on advanced eye care and surgical services. With a network…

Migrating Hubspot to Microsoft Dynamics CRM

The client, an Atlanta based strategic technology services partner, transitioned from HubSpot to Dynamics CRM for a more customizable, secure,…

Efficient QA Automation: Streamlining Testing Processes for Agile Development

The client is an American media entity that owns and manages various brands, including Lonely Planet, CNET,ZDNet, The Points Guy,…

Balancing Innovation and Security: Navigating the Landscape of Identity Management

The client is an innovative startup company specializing in addressing specific challenges within the security domain. Their focus lies in…

Automating Manual Processes with a .NET Cloud Solution

The client stands as a global financial technology powerhouse offering a diverse array of services to financial institutions, businesses, and…

Consolidating and Managing Home Care Provider Agencies Operational Tasks

A home care provider agency approached Charter Global with a problem of consolidating and managing various operational worklist items. Charter…

Access with Automated Eligibility Management Tool Implementation

In 2020, Charter Global undertook a transformative project for a transportation services provider. The client faced a challenge with manual…

Optimizing Mobile App Engagement: Increase Online Customer Subscription

In collaborating with a prominent healthcare enterprise, we have built a smartphone application based app. This innovative platform serves as…

Enhancing Compliance and Efficiency in a Prominent Financial Institution

The client is a prominent financial institution based in the southeastern region, boasting an impressive $150 billion in assets. It…

Transforming Regulatory and Compliance Workflow for a Pharmaceutical Giant

A pharmaceutical company specializing in cancer and immunology drugs aimed to streamline regulatory compliance, enhance user experience and reduce operational…

America’s Largest Convenience Store Enterprise and Loyalty Data

The client is an international retail convenience store chain with its headquarters situated in Irving, Texas, USA. Within the United…

Migration from On Prem to Public Cloud

The client is a multinational telecommunications company headquartered in the United States. It ranks as the third-largest telecommunications company globally…

Payroll Platform

The client is a global leader in simplifying work processes and shaping the future of business solutions. With cloud-based HCM…

Continuous Integration and Continuous Delivery (CI/CD) Deployment

A home care provider agency approached Charter Global with a problem of consolidating and managing various operational worklist items. Charter…

Continuous/Smart payroll system for a large payroll processing company

The client is a large enterprise that had an existing payroll system in place, but over time, they faced challenges…

Streamlining infrastructure ordering for an enterprise fintech solutions company

A major enterprise fintech solutions company approached Charter Global with a problem of needing a new, feature-rich tool to replace…

Custom Mobile App Development

The client is a leading digital marketing solutions company that empowers millions nationwide to find apartments and houses for rent.…

Continuous Delivery

The company partners with utilities and home service providers to provide a convenient single source for establishing or transferring household…

SAP Hybris Ecommerce Solution

Professional Plumbing Group (PPG) is a major supplier of plumbing parts in the U.S. They developed a homegrown e-commerce solution…

On-site Technical Staffing

One of the nation’s largest multi-channel retailers, the client reaches customers online, in retail stores, and through mobile applications under…

Open Source Solutions

RentPath, LLC is a leading digital marketing solutions company that empowers millions nationwide to find apartments and houses for rent.…

Open Source Architecture

This leading global provider of Managed Mobility Services (MMS) for enterprise-level organizations provides acquisition, provision, delivery, and support to IT,…

Custom Mobile Apps Development

The Metropolitan Atlanta Rapid Transit Authority (MARTA) is the principal public transport operator in the Atlanta metropolitan area. It operates…

Big Data Solution

Succeeding the telecommunications industry as well as being a leading US-based provider of wireless, Wi-Fi, high-speed internet, voice, and cloud-based…

Business Intelligence

This leading provider of smart home technology offers home security, energy management, home automation, local cloud storage, and high-speed internet…

Custom Mobile Apps Development

This leading global provider of Managed Mobility Services (MMS) for enterprise-level organizations provides acquisition, provision, delivery, and support to IT,…

Ecommerce Solution

The client is a global leader in fleet and mobile resource management. They help organizations increase efficiency, safety and accountability.…

Innovative Technology Solutions

This healthcare insurance analytics company provides innovative software and services designed to make a company’s absence and health data more…

Large Volume Staff Augmentation

The NCR corporation is an American computer hardware, software and electronics company that makes self-service kiosks, point-of-sale terminals, automated teller…

Loyalty Platform Development

Cartera provides marketing solutions that increase revenue and build consumer engagement for merchants, banks, issuers, and loyalty programs. It’s loyalty…

IT Staff Augmentation

The client develops customer loyalty, rewards, marketing, and customer retention programs for leading retail and hospitality industries.

Application Development

The client provides customer loyalty marketing and customer retention program development for multiple industries including financial services.

Skilled IT Project Resources

The client provides electronic payment services to financial institutions in more than 80 countries. Their technology makes payments easier, faster…

Specialized Staffing Resources

One of the largest consumer products manufacturers in the world, this client provides more than 100 food brands to consumers…

Project Management & Business Analysis

The client is a global media company that serves Fortune 500 companies in the US, Europe, and Asia. It specializes…

Microsoft Office 365 & Azure

This global cosmetics company produces beauty care products. The company’s R&D team also conducts clinical studies for women with advanced…

SharePoint Office 365 Migration

The client has an extensive portfolio of marking, tracking, and computer printing technologies, including RFID and real-time location solutions, that…

SharePoint & Office 365 Automation

The client operates manufacturing facilities in 17 countries and has global sales and manufacturing networks. They provide specialty chemicals for…

Sharepoint Office 365 Migration Development

The client has an extensive portfolio of marking, tracking, and computer printing technologies, including RFID and real-time location solutions, that…

SharePoint Customization

The client is a regional banking franchise operating 152 branches in the southeast. The organization has grown organically and through…

Microservices Solution

The client provides company fleets with location-based services and advanced safety features which improve a vehicle’s performance through a smarter…

SharePoint Solution

The client has nearly 8,000 employees and serves more than five million metered customers across several U.S. markets. They provide…

Dynamics 365 - Insurance Solution

Our client is a global provider of risk management products and services headquartered in NYC. Their businesses provide a diverse…

Dynamics 365 - Banking solution

The client is one of 12 Federal Reserve Banks that combined with the Board of Governors in Washington, D.C., and…

Insights

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In an era where technology is a critical differentiator for small businesses, scaling operations, enhancing efficiency, and maintaining competitiveness with [...]

Managed Services: Achieving Symbiosis Between People and Technology

Managed services have become integral to companies' strategies for sustained transformation. In today's business environment, success hinges on the ability [...]

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